As a well respected Independent Financial Adviser firm, we are heavily regulated by The Financial Conduct Authority and know that you also follow similar rules which are overseen by GasSafe, all designed to keep the consumer safe. Having used your services for some time via GasInsure, I already knew that the quality of your work was second to none and that you provide quality installations at competitive prices. That being the case, I was pleased to recently instruct you to replace an old boiler that had recently become unsafe and you set about the task as professionally as expected and also managed to overcome the obstacles that had got in the way. I know my tenant was delighted not only with the outcome but also with the pleasant and professional manner that you and your team displayed at all times. He also commented on how you managed to find solution to the problems that you encountered and was impressed by your approach. I would have absolutely no hesitation in recommending you to family, friends and clients alike and would like to thank you for helping me to look after my tenant.
I would like to thank you for your excellent and considerate service over the Christmas period. Having receieved a call from a distressed tenant over Christmas – to say she has no hot water was a major convern as she has 5 children to care for an at this time of year – everyone could well do without it. Your immediate attendance at the property was most welcome and more importantly the demonstration of your experience in implementing a fix to get them through the holiday was outstanding. The subsequent advice to make an application for a free boiler implementation has proven fruitful and I hope to have this completed shortly but in the meantime your dogged persistence to keep the failing boiler still going is awesome. With customer service like this, you make it very easy to refer you.
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